Please read the following:

By using this website and purchasing products, you agree to abide by these Terms & Conditions.

By using this website and placing an order with Wellacy Limited you confirm that you are over the age of 18 years of age. This website, with all its contents, is intended solely for adults.

PAYMENT

If paying by credit or debit card we ship the products once the payment has been authorised. When paying by credit/debit card we use a secure platform which is mandatory on all transactions via our merchant service provider.

SHIPPING

We aim to dispatch all orders received by 1pm the same day Monday to Friday. Subject to items being in stock.

Please ensure that the address details you supply are complete and correct. 

U.K Delivery Options:

Second Class Royal Mail delivery: £2.95 (2-3 working days)

DHL Tracked Next day delivery: £8.00 

We use DHL Courier as a primary courier option. A tracking number will be provided to track the parcel status.  Please specify clearly in the customer notes if you would prefer to use the Royal Mail. 

If you receive a card to say that DHL attempted delivery please contact them immediately using the details on the calling card. 

Europe/International Delivery Options

We use DHL for international deliveries. Please email or call to discuss international shipping costs. You would be liable for any import charges to your country, please check to see if any additional costs would be incurred prior to placing your order.

We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at Wellacy Limited you accept all responsibilities regarding the legality of the products that will be shipped to you.

LIABILITY

Wellacy Limited makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by Wellacy Limited, through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and information purposes. This should never be interpreted as a recommendation to undertake a specific action. Wellacy Limited does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.

You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Wellacy Limited, its owners, agents and employees cannot be held responsible for the actions of its customers.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.

All graphics on this site are for illustration purposes only.  We reserve the right to change branding / packaging without notice.  All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of Wellacy Limited

Wellacy TM Limited

The Axis Building

Team Valley

Gateshead

NE11 0NQ

If you would like to contact us regarding any of the aforementioned you can do so at 

Email              Info@wellacy.co.uk

Post:               Wellacy Limited

The Axis Building

Team Valley

Gateshead

NE11 0NQ

Phone:            0191 404 6838


Email              Info@wellacy.co.uk